Whim is a mobile app for your daily commuting services. It's also the most affordable way to use city bikes.
You can see live updates on bike availability directly in the app & ride a bike with your personal cyclist ID and pin code.
1. Download Whim from your app store and create an account. Use the same phone number in Whim that you are currently using at ePassi.
Download Whim for Android / Whim for iOS
2. Add a payment card to your Whim account. Your card won't be charged, but it is required to activate an Whim account.
4. You'll now see two merchants on the list
If you have sport benefit and would like to use it, choose "Whim kaupunkipyörä liikuntaedulla" and make the payment
If you have commuting benefit and would like to use that, choose "Whim kaupunkipyörä työmatkaedulla" and make the payment
5. Success! We will notify Whim about your payment and the city bike allowance will be added to your Whim account in 3-5 working days. Connection will be made with your ePassi phone number and Whim phone number, so remember to check that they are the same in both services.
You'll get an email from Whim once the bikes are available for your use.
Frequently Asked Questions: City bikes
Helsinki and Espoo city bikes, the yellow ones, so called "Alepa-bikes". Vantaa city bikes are not included.
With your season pass you'll get unlimited amount of individual rides lasting maximum of 30 mins.
You can use the city bikes with your season pass until 31.10.
Make the payment and send us a message including your ePassi account phone number and your Whim account phone number to firstname.lastname@example.org
We'll coordinate with Whim to get the service to your use asap.