Start receiving payments today!
When you join the Epassi employee benefit network, your business will show up to more than half a million Epassi users in the merchant search.
No subscription, monthly or annual fee.
The only service cost of accepting Epassi benefit payments is a transaction commission, which is automatically deducted from the settlements.
Any company offering services or products suitable for employee benefits can become an Epassi merchant.
Lunch benefit can be taken into use at any restaurant or café – a place where one can buy meals. The lunch benefit can be used in grocery stores, too, when purchasing ready-made meals (i.e., a lunch salad from a salad bar).
Sport, culture, and wellbeing benefits are available for every company and business providing services suitable for these benefits. I.e., sports clubs can become Epassi merchants, too, even without a permanent office.
You can register as a merchant in the Epassi online service. Joining requires no new cashier terminals or other equipment. We can also take care of the registration process for you. Our customer service is happy to help whenever needed.
Restaurants: ravintolat@epassi.com
Sport, culture, and wellbeing: palveluntarjoajat@epassi.com
We offer payment services that can be used within five different employee benefits.
Lunch: The lunch benefit is meant for paying for meals. It can’t be used for buying alcoholic beverages, tobacco, or goods and services. The benefit can be used outside lunch hours, too.
Epassi applies for contract catering as well. It recognizes the agreements – so no more name lists and hassle with billing! Our Epassi Resta service helps you control payment transactions and the information required for the Incomes Register.
Sport: The sport benefit is meant for paying for personal sports and exercise services. It goes for paying membership or entrance fees, too (i.e., sports clubs). Instead, it can’t be used to purchase for general season tickets, physical goods, or wellbeing services (i.e., massage). Receiving Epassi payments doesn’t require a physical cashier desk at all.
Culture: The culture benefit is meant for paying for personal culture services. The benefit can be used for buying membership or entrance fees, too. Instead, it can’t be used for paying for general season tickets or physical goods.
Wellbeing: The wellbeing benefit is meant for paying for personal occupational health services (i.e., a dentist consultation, a podiatric service, or a medical examination package). Instead, services related to esthetics can’t be paid with a wellbeing benefit.
Commuting: The commuting benefit is meant for paying for personal travel tickets. It can be used for topping up balance to a personal travel card or pay other public transportation costs approved by the tax administration.
Additionally, we offer Epassi Flex packages. They combine one, two, or three employee benefits into one budget.
A customer can pay in three different ways: with an app, phone number or online service. As a merchant, you can decide which means you accept. The most popular payment method is the Epassi app. If you like, you can also add a handy Epassi pay button into your web store.
Paying with an APP
A customer makes the payment in the Epassi app and shows the receipt to the cashier. Paying with an app applies to lunch, sport, culture, and wellbeing benefits.
Paying with a phone number
At the cashier, ask for the customer’s ID card and phone number and agree on the sum he/she wants to pay with Epassi. Then charge the payment in the Epassi online service. Paying with a phone number applies to sport, culture, and wellbeing benefits.
Paying online
A customer makes the payment in the Epassi online service and sends the receipt to your email or shows it to the cashier. The payment applies services that can be bought remotely.
If you’re interested in the Epassi pay button or other mobile payment methods (Alipay, WeChat Pay, and Siirto), we’ll make them easily available to you. Please contact us, and we’ll tell you more.
Epassi costs vary depending on the benefit type from 3,5 to 5 %. You can read more here. The exact itemization you can see at the Epassi online service. The real-time reports can be attached to a daily cash register, and the accounting is taken care of with no additional costs.
We’ll send you a material package right after you’ve registered as a merchant. You’ll also find loadable marketing materials at the Epassi online service.
MyMoney is a customer's personal money topped up to an Epassi app from a person’s bank account. MyMoney can be used when the payable amount exceeds the benefit value. It makes paying easy, as the whole sum can be covered at once, and no other means of payment are needed. The receipt shows how the shares have been divided between the benefit and MyMoney.
MyMoney works at every place accepting mobile payments. A customer can pay with it whenever he/she wants, with no limits for the amount – as long as the charge applies to such benefit he/she is entitled to. I.e., if the customer has only sport benefit available, MyMoney can’t be used for paying for wellbeing services.
No, you don’t. Naturally, you can examine the payment traffic if you like, but the payments will be approved without manual approval.
As a merchant, you’ll receive two usernames and two passwords to Epassi. The other one is meant for the company use (merchant), the other for the branches.
You can order a new password here. For renewing the password, you’ll need your company’s username. If you don’t know it, please contact us.
After receiving a new password, enter your username into the Epassi online service. The password link will be sent to you as an email and SMS. Open the link and change the password.
If the link doesn’t open, copy it (including the last == characters) and paste it to a new tab. Write a new password and press “Save.”
If the Epassi logo does not move, the receipt is not valid. The receipt is valid for 15 minutes from the time of payment.
We settle the Epassi-related payments to your company’s bank account automatically four times a month. If you wish the account to be paid only once a month, you can change the preference in the Epassi online service.
Log in to the online service with a company credentials (the text-formed ID). Then click “Change information.” After that, you’ll be able to change the accounting period. Finally, save the changes. The new accounting period and service fee will be applied from the beginning of the next month.
The account will be seen on your bank account in 2–3 days. The payer will be Epassi Payments Oy. The minimum account is €50 unless agreed otherwise. If the sum falls short of €50, it waits for cumulating and will be paid after exceeding the limit. We’ll decrease the service fee from the account.
Please make sure that your bank account information is correct. You can check them by logging into the Epassi online service with your company user ID.
As a merchant, you’ll receive two usernames and two passwords to Epassi. The other one is meant for the company use (merchant), the other for the branches.
As Epassi always makes a contract with a company, not individual branches, you’ll need two credentials for different purposes.
With company credentials, you’ll get to inspect the accounting information, etc – the data essential for company management. This information won’t be available to anyone else besides Epassi and the company ID holder. Via company credentials, you can also manage the branch information.
With branch credentials, you’ll get to inspect the payment traffic, cashier data, check code lists, etc. Additionally, you can edit the information shown for the customers on the Epassi website. The branch workers usually are the ones using branch credentials.
Both user IDs can be used to charge customers for single payments for sport, culture, and wellbeing benefits.
When becoming an Epassi merchant, your company automatically gets one product row on the Epassi APP. If you wish for more of them, please contact us via email (info@epassi.fi), online service, or phone, and tell us how many product rows you need. Please note there shouldn’t be more than five rows at use – otherwise, they won’t fit a phone’s screen.
You can cancel the payment by yourself in the Epassi online service within an hour. Log in to the online service with your user ID. Choose “Transactions,” which takes you to the payment transaction page. Once you’ve found the incorrect payment, click the red X symbol. The amount will be canceled and returned to the customer's Epassi account.
If the incorrect payment was made more than an hour ago, you could cancel the charge by sending an email to info@epassi.fi. In the email, tell the date and time of the payment, the sum, and the customer’s name and phone number. When the amount has been canceled, you’ll get a notification.
You can update your address, contact details, and bank account information in the Epassi online service, so the new deal isn’t required. Instead, if your corporate ID has been changed, you must register as a new merchant.
We are happy to help with all Epassi related questions. You can contact us, whether at the online service or via email (info@epassi.fi). You can also reach us by phone, 0200 69 000. If you like, you can also contact our sales:
For Alipay, WeChat Pay, and Siirto contacts: Eetu Klingberg +358 46 921 1175
Emails: firstname.lastname@epassi.fi
Having an Epassi pay button is easy and profitable – thanks to it, some merchants have even doubled their sales.
We’ll offer your company a service and interface depiction that you need for implementing the Epassi pay button. If required, we are happy to help your developers to activate the button. Please contact us, and we’ll send you instructions: Eetu Klingberg, eetu.klingberg@epassi.com +358 46 921 1175
Jos et vielä löytänyt etsimääsi, löydät lisää vastauksia tukisivustollamme, jossa voit jättää myös tukipyynnön asiakaspalveluumme.
Alipay is the most popular mobile payment method in the world with over 550 million active users.
Receiving Alipay-payments through Epassi is easy & safe. A traveller uses their own Alipay app for payments & merchant, you, get Epassi service in Finnish & English.
Epassi-Alipay payment method goes for all-sized companies from small kiosks to big restaurant and experience services.
WeChat is used by over one billion Chinese users - including payments with the WeChat app.
As Alipay is mostly for doing payments only, with WeChat a chinese user does many other things as well.
That's exactly why WeChat is a good choice for you, it's in every Chinese person's pocket.
Siirto is an app developed by Automatia, in which private persons can move money via phone number credentials.
Siirto is a great tool for daily purchases & we advise accepting Siirto payments especially for restaurants, gyms, golf courses, culture service providers and clothing stores.
Ask us for more:
Eetu Klingberg +358 46 921 1175
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