Contact Us
Need advice on setting up or using Epassi? Contact us!
For all Epassi users.
Online customer support
See frequently asked questions, search for solutions by keyword, or leave us a support request to get a personal answer from us.
We aim to respond to requests as soon as possible.
Call 0200 69 000
If you need urgent help, you can always call us.
Customer support is available by phone:
Mon-Wed & Fri 8.00 - 16.00
Thu 8.00 - 14.00
Closed on weekends & holidays.
Calling fee 1,75 € + local line cost (mobile line cost)
Support for employer customers
You can quickly contact us by leaving a support request or email aftersales@epassi.fi
Support for merchants
Well-being, Sports & Culture: palveluntarjoajat@epassi.com
Lunch: ravintolat@epassi.com
Alipay, WeChat Pay and Siirto: eetu.klingberg@epassi.com