Customer support contact – How can we help you?

Customer support

 

In case you need to change your phone number, name or activate a benefit or issue regarding contribution amounts please turn to your employer, they manage this information.

For other issues, call or contact customer support on our web service:

Call 0200 69 000
Price per answered call 1,75 € + Inf (mcf)
Mon-Thu 9.00-16.30, Fri 9.00-15.30.

Contact persons

Merchants (e.g. restaurants, gyms)

Wellbeing (massage), Sport and culture:
Riikka Sivula, +358 40 548 0459 

Restaurants:
Toni Lehtinen, +358 50 351 9579

Sales employers / Corporate sales

Niilo Koivisto, +358 50 462 7759
Teemu Kunttu, +358 50 516 0554
Miikka Melantie, +358 44 064 6363 (Vaasa/Tyky)
Mirko Melantie +358 44 064 6361 (Vaasa/Tyky)
Anssi Raitio, +358 50 464 1171
Antti-Pekka Seikkula +358 44 064 6368 (Vaasa/Tyky)
Mari Peitsara +358 50 305 3999

ePassi-Alipay-payments

Daniela Nittoli, +358 50 317 2497

ePassi-Alipay for the Press (in English)

Alexander Yin, +358 45 324 3268

Strategic Cooperation, International Collaboration and Corporate Finance (in English)

Alexander Yin, +358 45 324 3268

 

Email addresses: firstname.lastname@epassi.fi

Post and visting address: Pohjoinen Rautatiekatu 25, 00100 Helsinki

Ask more