Contact Us

Need advice on setting up or using Epassi? Contact us!

Online customer support

See frequently asked questions, search for solutions by keyword, or leave us a support request to get a personal answer from us.

We aim to respond to requests as soon as possible.

Support & FAQ

0200 69 000

If you need urgent help, you can always call us.

Customer support is available by phone:
Mon-Fri 8 AM - 4 PM
Closed on weekends & holidays.
Calling fee 1,75 € + local line cost (mobile line cost)

In 31.12.2022-1.1.2023 our customer support is open from 10:00 to 16:00.

Support for employer customers

You can quickly contact us by leaving a support request or email

Support for merchants

Well-being, Sports & Culture
Riikka Sivula 040 548 0459

Joonas Vilmi +358 400 617 767

Alipay, WeChat Pay and Siirto
Niklas Löfgren+358445465482


Postal Address

Epassi Finland Oy

Linnoitustie 11, 00260 Espoo