Pikalinkit

Merchant search
Uusi salasana
Ota yhteyttä
Ehdota käyttöpaikkaa
Material bank

Contact Us

Need advice on setting up or using ePassi? Contact us!

Online customer support

See frequently asked questions, search for solutions by keyword, or leave us a support request to get a personal answer from us.

We aim to respond to requests as soon as possible, and no later than the next business day.

Support & FAQ

Call
0200 69 000

If you need urgent help, you can always call us.

Customer support is available by phone:
Mon-Fri 8 AM - 4 PM
Closed on weekends & holidays.
Calling fee 1,75 € + local line cost (mobile line cost)

Note: Our customer support is closed between 12.00-12.30 during July 2021.

Call us 0200 69 000

Support for employers

You can quickly contact us by leaving a support request or email aftersales@epassi.fi

Sales for employers

Southern, Southwestern and Eastern Finland
Niilo Koivisto +358 50 462 7759
Teemu Kunttu +358 50 516 0554
Anssi Raitio +358 50 464 1171
Julia Matikainen +358 50 511 0435
Eetu Klingberg +358 46 921 1175

Western, Central and Northern Finland
Miikka Melantie +358 44 064 6363

Email: etunimi.sukunimi@epassi.fi

Support for merchants

Well-being, Sports & Culture
Riikka Sivula 040 548 0459

Restaurants
Joonas Vilmi +358 400 617 767

Alipay, WeChat Pay and Siirto
Daniela Nittoli +358 50 317 2497 (Finnish & English)
Sharine Li +358 50 365 4091 (English & Chinese)


Email: firstname.lastname@epassi.fi

Postal Address

ePassi Payments Oy

Linnoitustie 11, 00260 Espoo