ACCESSIBILITY STATEMENT 

Epassi Finland Oy strives to guarantee the accessibility of its application in compliance with the Act on the Provision of Digital Services. 

This accessibility statement applies to Epassi App. 

Compliance status  

This application partly fulfils the requirements of the Finnish Act on the Provision of Digital Services 306/2019. Please see below for a list of non-conformities and exceptions applicable to the criteria. 

Non-accessible content  

The content discussed below is non-accessible for the specified reasons: 

Non-compliance with the Act on the Provision of Digital Services 306/2019 

The following content and/or functionalities do not yet meet the requirements: 

• Some views or view components are not marked with the correct language, leading to mispronunciation by screen readers. This affects English descriptions in the Finnish app, confirmation emails, the login process, and receipt content. (WCAG 3.1.2) 

• The app does not support landscape screen orientation. (WCAG 1.3.4) 
   

Epassi is continuously developing its products and services and we are continuously working on improving accessibility as we develop these products. This accessibility statement is kept up-to-date on the resolution of the non-conformities above. 
 

Certain content is excluded from the applicable legislation 

The following content and/or functionalities are not accessible as they are not covered by the Act on the Provision of Digital Services 306/2019). 

• Epassi application’s embedded map functionality. Accessible content of the embedded map is available directly through the application. 

Preparation of this accessibility statement 

This statement was prepared on the 26th of June 2025. 

The statement is based on a third-party audit on the service’s compliance of the applicable legislation of whether or not the application meets the requirements of Act on the Provision of Digital Services 306/2019) and Directive (EU) 2016/2102 which it is based on. 

The statement was last reviewed on the 22nd of September 2025. 

Did you notice shortcomings in accessibility? 

We are constantly striving to improve the accessibility of the application. If you encounter issues that are not described on this page, please report them to us and we will do our best to rectify them. 

Provide feedback via this online form. 

You can also use the feedback channel to request accessible information on the content of the application.  

Epassi Finland Oy is responsible for accessibility on the Epassi App and for processing any feedback.  

Enforcement procedure 

If you notice accessibility issues on the application first give feedback to the feedback channel mentioned above. Receiving a response may take 14 days.  

Finnish Transport and Communications Agency Traficom monitors compliance with the applicable accessibility requirements. If you are dissatisfied with a response or do not receive one within two weeks, you can submit your feedback to Traficom. 

Supervisory authority’s contact details 

Finnish Transport and Communications Agency Traficom Digital Accessibility Supervision Unit 

www.webaccessibility.fi 

saavutettavuus@traficom.fi 

telephone switchboard 029 534 5000